SAP CRMT_CIC_CTI_CON table - Connection structure between oneorder GUID and connection ID details in SAP

SAP CRMT_CIC_CTI_CON table summary

Object Name: CRMT_CIC_CTI_CON
Dictionary Type: Structure
Description: Connection structure between oneorder GUID and connection ID

Field list for CRMT_CIC_CTI_CON table on an S/4 SAP system

Details

CRMT_CIC_CTI_CON-GUID table field - GUID of a CRM Order Object ▼

Description: GUID of a CRM Order Object
Field Name: GUID
Data Element: CRMT_OBJECT_GUID
Data Type: RAW
length (Dec): 16(0)
Check table:
Conversion Routine:
Domain Name: SYSUUID
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CLIENT table field - Client ▼

Description: Client
Field Name: CLIENT
Data Element: MANDT
Data Type: CLNT
length (Dec): 3(0)
Check table: *
Conversion Routine:
Domain Name: MANDT
MemoryID:
AppClass: SAP
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CON_ID table field - SAPphone: Statistics - Connection ID ▼

Description: SAPphone: Statistics - Connection ID
Field Name: CON_ID
Data Element: SP_CONID
Data Type: CHAR
length (Dec): 32(0)
Check table:
Conversion Routine:
Domain Name: SYSUUID_C
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-STEP_NO table field - SAPphone: Statistical Data - Connection Step Number ▼

Description: SAPphone: Statistical Data - Connection Step Number
Field Name: STEP_NO
Data Element: SP_STEPNO
Data Type: NUMC
length (Dec): 2(0)
Check table:
Conversion Routine:
Domain Name: NUM2
MemoryID:
AppClass: TEST
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-FLG_HD table field - Checkbox ▼

Description: Checkbox
Field Name: FLG_HD
Data Element: XFELD
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: XFELD
MemoryID:
AppClass: SAP
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-COM_TYPE table field - CRM CIC: Communication Type ▼

Description: CRM CIC: Communication Type
Field Name: COM_TYPE
Data Element: CRMT_CIC_CTI_COM_TYPE
Data Type: NUMC
length (Dec): 2(0)
Check table:
Conversion Routine:
Domain Name: CRMT_CIC_CTI_COM_TYPE
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-DIRECTION_CONN table field - SAPphone: Connection Direction (Inbound, Outbound, Autom c.) ▼

Description: SAPphone: Connection Direction (Inbound, Outbound, Autom c.)
Field Name: DIRECTION_CONN
Data Element: SP_CONDRC
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: SP_CONDRC
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-DIRECTION_STEP table field - SAPphone: Statistical Data - Connection Step Direction ▼

Description: SAPphone: Statistical Data - Connection Step Direction
Field Name: DIRECTION_STEP
Data Element: SP_STEPDRC
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: SP_STEPDRC
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CTI_QUEUE table field - SAPphone: ACD group/campaign ▼

Description: SAPphone: ACD group/campaign
Field Name: CTI_QUEUE
Data Element: SP_QUEUE
Data Type: CHAR
length (Dec): 30(0)
Check table:
Conversion Routine:
Domain Name: CHAR30
MemoryID:
AppClass: KKEK
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-AGENT_STEP1 table field - SAPphone: Work Center User ▼

Description: SAPphone: Work Center User
Field Name: AGENT_STEP1
Data Element: SP_USER
Data Type: CHAR
length (Dec): 12(0)
Check table:
Conversion Routine:
Domain Name: SYCHAR12
MemoryID:
AppClass: SYST
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-AGENT_STEP2 table field - SAPphone: Work Center User ▼

Description: SAPphone: Work Center User
Field Name: AGENT_STEP2
Data Element: SP_USER
Data Type: CHAR
length (Dec): 12(0)
Check table:
Conversion Routine:
Domain Name: SYCHAR12
MemoryID:
AppClass: SYST
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CATEGORY table field - Activity Category (Communication Type) ▼

Description: Activity Category (Communication Type)
Field Name: CATEGORY
Data Element: CRMT_ACTIVITY_CATEGORY
Data Type: CHAR
length (Dec): 3(0)
Check table: *
Conversion Routine:
Domain Name: CRM_ACTIVITY_CATEGORY
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-DIRECTION table field - Direction of an Activity ▼

Description: Direction of an Activity
Field Name: DIRECTION
Data Element: CRMT_DIRECTION
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: CRM_DIRECTION
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-KATALOGART table field - Catalog ▼

Description: Catalog
Field Name: KATALOGART
Data Element: COMT_CATALOG
Data Type: CHAR
length (Dec): 2(0)
Check table: *
Conversion Routine:
Domain Name: COM_CATALOG
MemoryID: QKT
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CODEGRUPPE table field - Code Group ▼

Description: Code Group
Field Name: CODEGRUPPE
Data Element: CRM_QCODEGRP
Data Type: CHAR
length (Dec): 8(0)
Check table: *
Conversion Routine:
Domain Name: CRM_QCODEGRP
MemoryID: CGP
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CODE table field - Code ▼

Description: Code
Field Name: CODE
Data Element: CRM_QCODE
Data Type: CHAR
length (Dec): 4(0)
Check table: *
Conversion Routine:
Domain Name: CRM_QCODE
MemoryID:
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-ACT_REASON_CAT table field - Catalog ▼

Description: Catalog
Field Name: ACT_REASON_CAT
Data Element: COMT_CATALOG
Data Type: CHAR
length (Dec): 2(0)
Check table: *
Conversion Routine:
Domain Name: COM_CATALOG
MemoryID: QKT
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-ACT_REASON_GROUP table field - Code Group ▼

Description: Code Group
Field Name: ACT_REASON_GROUP
Data Element: CRM_QCODEGRP
Data Type: CHAR
length (Dec): 8(0)
Check table: *
Conversion Routine:
Domain Name: CRM_QCODEGRP
MemoryID: CGP
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-ACT_REASON_CODE table field - Code ▼

Description: Code
Field Name: ACT_REASON_CODE
Data Element: CRM_QCODE
Data Type: CHAR
length (Dec): 4(0)
Check table: *
Conversion Routine:
Domain Name: CRM_QCODE
MemoryID:
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-EXT_REFOBJ table field - External Reference Object ▼

Description: External Reference Object
Field Name: EXT_REFOBJ
Data Element: CRMT_EXT_REFOBJ
Data Type: CHAR
length (Dec): 40(0)
Check table:
Conversion Routine:
Domain Name: CHAR40
MemoryID:
AppClass: SAP
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-SOLD_TO_PARTY table field - Sold-To Party ▼

Description: Sold-To Party
Field Name: SOLD_TO_PARTY
Data Element: CRMT_SOLD_TO_PART
Data Type: CHAR
length (Dec): 10(0)
Check table: *
Conversion Routine: ALPHA
Domain Name: BU_PARTNER
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit: ALPHA

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CRMT_CIC_CTI_CON-CONTACT_PERSON table field - Customer Contact Person ▼

Description: Customer Contact Person
Field Name: CONTACT_PERSON
Data Element: CRMT_CONTACT_PERSON
Data Type: CHAR
length (Dec): 10(0)
Check table: *
Conversion Routine: ALPHA
Domain Name: BU_PARTNER
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit: ALPHA

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CRMT_CIC_CTI_CON-SALES_EMPLOYEE table field - Employee ▼

Description: Employee
Field Name: SALES_EMPLOYEE
Data Element: CRMT_SALES_EMPLOYEE
Data Type: CHAR
length (Dec): 10(0)
Check table: *
Conversion Routine: ALPHA
Domain Name: BU_PARTNER
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit: ALPHA

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CRMT_CIC_CTI_CON-EXECUTING_CC table field - Executing Interaction Center ▼

Description: Executing Interaction Center
Field Name: EXECUTING_CC
Data Element: CRMT_EXECUTING_CC
Data Type: CHAR
length (Dec): 10(0)
Check table: *
Conversion Routine: ALPHA
Domain Name: BU_PARTNER
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit: ALPHA

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CRMT_CIC_CTI_CON-MKT_ELEMENT table field - Project Planning: External Identifier of an Element ▼

Description: Project Planning: External Identifier of an Element
Field Name: MKT_ELEMENT
Data Element: CGPL_EXTID
Data Type: CHAR
length (Dec): 24(0)
Check table:
Conversion Routine:
Domain Name: CGPL_EXTID
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-PROCESS_TYPE table field - Business Transaction Type ▼

Description: Business Transaction Type
Field Name: PROCESS_TYPE
Data Element: CRMT_PROCESS_TYPE
Data Type: CHAR
length (Dec): 4(0)
Check table:
Conversion Routine:
Domain Name: CRM_PROCESS_TYPE
MemoryID: CRM_PROCESS_TYPE
AppClass:
SHLP: CRM_PROCESS_TYPE
SHLP Field: PROCESS_TYPE
ConvExit:

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CRMT_CIC_CTI_CON-CC_CATEGORY_GUID table field - Multilevel Cat. - GUID Data Element ▼

Description: Multilevel Cat. - GUID Data Element
Field Name: CC_CATEGORY_GUID
Data Element: CRM_ERMS_CAT_GUID
Data Type: RAW
length (Dec): 16(0)
Check table:
Conversion Routine:
Domain Name: SYSUUID
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-START_DATE_CON table field - CRM CIC: start date of connection ▼

Description: CRM CIC: start date of connection
Field Name: START_DATE_CON
Data Element: CRMT_CIC_CTI_START_DATE
Data Type: DATS
length (Dec): 8(0)
Check table:
Conversion Routine:
Domain Name: DATUM
MemoryID:
AppClass: TEST
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-START_TIME_CON table field - CRM CIC: start time of connection ▼

Description: CRM CIC: start time of connection
Field Name: START_TIME_CON
Data Element: CRMT_CIC_CTI_START_TIME
Data Type: TIMS
length (Dec): 6(0)
Check table:
Conversion Routine:
Domain Name: TIME
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-START_DATE_STEP table field - CRM CIC: start date of connection ▼

Description: CRM CIC: start date of connection
Field Name: START_DATE_STEP
Data Element: CRMT_CIC_CTI_START_DATE
Data Type: DATS
length (Dec): 8(0)
Check table:
Conversion Routine:
Domain Name: DATUM
MemoryID:
AppClass: TEST
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-START_TIME_STEP table field - CRM CIC: start time of connection ▼

Description: CRM CIC: start time of connection
Field Name: START_TIME_STEP
Data Element: CRMT_CIC_CTI_START_TIME
Data Type: TIMS
length (Dec): 6(0)
Check table:
Conversion Routine:
Domain Name: TIME
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-STEP_TYP table field - SAPphone: Statistical Data - Connection Step Type ▼

Description: SAPphone: Statistical Data - Connection Step Type
Field Name: STEP_TYP
Data Element: SP_STEPTYP
Data Type: CHAR
length (Dec): 2(0)
Check table:
Conversion Routine:
Domain Name: SP_STEPTYP
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-DURATION table field - CRM CIC: Duration of Communication Step (in Seconds) ▼

Description: CRM CIC: Duration of Communication Step (in Seconds)
Field Name: DURATION
Data Element: CRMT_CIC_CTI_DURATION
Data Type: DEC
length (Dec): 13(0)
Check table:
Conversion Routine:
Domain Name: TIMEDURA
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-FLG_ABAND table field - SAPphone: Statistical Data - Flag Abandoned ('X'/' ') ▼

Description: SAPphone: Statistical Data - Flag Abandoned ('X'/' ')
Field Name: FLG_ABAND
Data Element: SP_F_ABD
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: SP_BOOLEAN
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-TRANSF_NO table field - SAPphone: Statistical Data - Connection Step Transfer Number ▼

Description: SAPphone: Statistical Data - Connection Step Transfer Number
Field Name: TRANSF_NO
Data Element: SP_TRANSNO
Data Type: NUMC
length (Dec): 2(0)
Check table:
Conversion Routine:
Domain Name: NUM2
MemoryID:
AppClass: TEST
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-IN_SL_LIMIT table field - CRM CIC: connectionrouted within Service Level ▼

Description: CRM CIC: connectionrouted within Service Level
Field Name: IN_SL_LIMIT
Data Element: CRMT_CIC_CTI_IN_SL_LIMIT
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: XFELD
MemoryID:
AppClass: SAP
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-RECORDMODE table field - BW Delta Process: Record Mode ▼

Description: BW Delta Process: Record Mode
Field Name: RECORDMODE
Data Element: RODMUPDMOD
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: RODMUPDMOD
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMT_CIC_CTI_CON-CHANGED_AT table field - Changed On (Output in User Time Zone) ▼

Description: Changed On (Output in User Time Zone)
Field Name: CHANGED_AT
Data Element: CRMT_CHANGED_AT_USR
Data Type: DEC
length (Dec): 15(0)
Check table:
Conversion Routine: TSTLC
Domain Name: CRM_TSTMP
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit: TSTLC

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CRMT_CIC_CTI_CON-CREATED_AT table field - Created On (Output in User Time Zone) ▼

Description: Created On (Output in User Time Zone)
Field Name: CREATED_AT
Data Element: CRMT_CREATED_AT_USR
Data Type: DEC
length (Dec): 15(0)
Check table:
Conversion Routine: TSTLC
Domain Name: CRM_TSTMP
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit: TSTLC

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CRMT_CIC_CTI_CON-ACT_SUBJECT_PROFILE table field - Subject Profile ▼

Description: Subject Profile
Field Name: ACT_SUBJECT_PROFILE
Data Element: CRMT_SUBJECT_PROFILE
Data Type: CHAR
length (Dec): 9(0)
Check table:
Conversion Routine:
Domain Name: CRM_SUBJECT_PROFILE
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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