SAP CRMT_ERMS_ESCALATED_LIST table - Overview List for Portal Data Viewer details in SAP

Description: Group ID for Overview Report
Field Name: GROUPID
Data Element: CRMT_ERMS_GROUPID
Data Type: CHAR
length (Dec): 100(0)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_GROUPID
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: E-Mail Workbench Grouping
Field Name: GROUP_DESCRIPTION
Data Element: CRMT_ERMS_GROUPING
Data Type: CHAR
length (Dec): 241(0)
Check table:
Conversion Routine:
Domain Name: CRM_ERMS_ADDRESS
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Escalated Emails
Field Name: ESCALATED_EMAILS
Data Element: CRMT_ERMS_ESCALATED
Data Type: INT4
length (Dec): 10(0)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_KEY_FIGURE
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: URL Additional Parameters
Field Name: ESCALATED_URL_PARAM
Data Element: CRMT_ERMS_URL_PARAM
Data Type: CHAR
length (Dec): 241(0)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_URL_PARAM
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Average Target Violation
Field Name: AVG_TARGET_VIOLATION
Data Element: CRMT_ERMS_TARGET_VIO
Data Type: DEC
length (Dec): 9(2)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_TIME_VIOLATION
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Average Rule Violation
Field Name: AVG_RULE_VIOLATION
Data Element: CRMT_ERMS_RULE_VIO
Data Type: DEC
length (Dec): 9(2)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_TIME_VIOLATION
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Average SLA Violation
Field Name: AVG_SLA_VIOLATION
Data Element: CRMT_ERMS_SLA_VIOLATION
Data Type: DEC
length (Dec): 9(2)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_TIME_VIOLATION
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Percentage of Escalated In Queue
Field Name: PCT_ESC_IN_QUEUE
Data Element: CRMT_ERMS_PCT_ESCALATED
Data Type: DEC
length (Dec): 7(2)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_PCT_ESCALATED
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Object Type
Field Name: OBJECT_TYPE
Data Element: SWO_OBJTYP
Data Type: CHAR
length (Dec): 10(0)
Check table:
Conversion Routine:
Domain Name: OJ_NAME
MemoryID: OBJ
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Tooltip text
Field Name: AVG_TARGET_VIO_TEXT
Data Element: CRMT_ERMS_TOOLTIP_TEXT
Data Type: CHAR
length (Dec): 254(0)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_TOOLTIP_TEXT
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Tooltip text
Field Name: AVG_RULE_VIO_TEXT
Data Element: CRMT_ERMS_TOOLTIP_TEXT
Data Type: CHAR
length (Dec): 254(0)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_TOOLTIP_TEXT
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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Description: Tooltip text
Field Name: AVG_SLA_VIO_TEXT
Data Element: CRMT_ERMS_TOOLTIP_TEXT
Data Type: CHAR
length (Dec): 254(0)
Check table:
Conversion Routine:
Domain Name: CRMT_ERMS_TOOLTIP_TEXT
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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