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CIC_ADD_GENERIC_FUNCTION - Map an OK-code to a generic status function
CIC_ADD_STATUS_EXCLUSION - Add entry to PF Status Exclusion List
CIC_CALL_LIST_MONITOR - RFC module for Call list monitor miniapp
CIC_CALL_LOGGING_REPORT - Function module for Call logging report
CIC_CALL_VOLUME_DNIS - Function module for Call Center Manager Miniapp
CIC_CHA_COMP_ACTIVATE - Component: Activate method
CIC_CHA_COMP_CLOSE - Component: Close method
CIC_CHA_COMP_CREATE - Component: Create method
CIC_CHA_COMP_PBO - Component: PBO method
CIC_CHA_CREATE_CONTAINERS - Initialize and preload controls
CIC_CHA_EXECUTE_CONTROLS - Execute controls
CIC_CHA_SET_WORKSPACE - Component/Workspace interface: Initialize reference to workspace
CIC_CHA_UI_CONTACT_DIAL - Dial (initiate a contact)
CIC_CHA_UI_CONTACT_FORWARD - Forward (transfer) contact
CIC_CHA_UI_INPUT_WORKCENTER - Select workcenter
CIC_CHA_UI_NEW_CICCHAPROFILE - Obtain new unique CICCHAPROFILE key
CIC_CHA_UI_PHONE_CONSULT - Initiate phone channel consultation call
CIC_CHA_UI_SELECT_EMAIL - Select email from supplied list
CIC_CHA_UI_SELECT_WORKCENTER - Select workcenter
CIC_CHA_UI_SETTINGS - Display CC settings dialog
CIC_CHECK_COMPONENT_ASSIGNMENT - Check framework for correct component assignment
CIC_CHECK_PROFILES - Checks all components used in the framework - profiles exist, ...
CIC_CLOSE_FRAMEWORK - Close CIC0
CIC_CLR_ALERT_MODELER_EV_PROC - Clears the Alert Modeler event processor if available
CIC_EVENT_RAISE - CIC Raise Event
CIC_EVENT_SUBSCRIBE - CIC Subscribe to Event
CIC_EVENT_UNSUBSCRIBE - CIC Unsubscribe from Event
CIC_EV_OBJREF_CREATE - Objectreference anlegen
CIC_EV_OK_CODE - CIC Event to Handle OKcode
CIC_GET_CALL_STATE_TITLE - Get other title than 'Call Processing' for call state component
CIC_GET_CICPROFILE - CIC Get CICProfile
CIC_GET_COMPONENTS - Get framework and IC profile components
CIC_GET_COMP_SUBSCRIBE_LIST - CIC Get Component Subscribe List
CIC_GET_END_CONTACT_STATE - Gets the state of the End Contact processing
CIC_GET_FOCUS_DATA - Getting data about current cursor position
CIC_GET_KEY_VALUES - MAKE LIST OF POSSIBLE KEYS TO DISPLAY TO USER
CIC_GET_ORG_PROFILES - Get Customer Interaction Center WinClient Profile
CIC_GET_ORG_UNIT - CIC: get organizational unit of the agent
CIC_GET_STATUS_EXCLUSION - Get PF Status Exclusion List
CIC_GET_SUBSCRIBE_OKCODES - CIC Table of Subscribed OKcodes
CIC_GET_WORKBENCH_COMPONENTS - Return table of CIC framework components
CIC_HR_SEARCH_CALLER - HR caller search
CIC_IAC_HTML_VIEW - Calls IAC
CIC_INITIALIZE_FRAMEWORK - CIC Framework Initialization
CIC_KEY_REMAPPING - FUNCTION MODULE FOR KEY REMAPPING
CIC_OKCODE_SUBSCRIBE - Subscribe to a specific OK-code
CIC_OKCODE_SUBSCRIBE_TABLE - Subscribe to a list of of OK-codes
CIC_PREPARE_FRAMEWORK - Prepare CIC0 Start
CIC_REGISTER_CLASSHANDLES - Register components contained within another component
CIC_REMOVE_GENERIC_FUNCTION - Unmap an OK-code from a generic status function
CIC_REMOVE_STATUS_EXCLUSION - Remove entry from PF Status Exclusion List
CIC_RUN_FRAMEWORK - Run CIC0
CIC_SET_ALERT_MODELER_EV_PROC - Sets the Alert Modeler event processor if available
CIC_SET_CURR_SCHEMA - Sets selected schema to internal table
CIC_SET_FOCUS_DATA - Set data about active component cursor position
CIC_START_FRAMEWORK - Start Instance of CIC Framework Workbench
CIC_SWA_EXPR_PARSE - Workflow conversion
CIC_TOOLBAR_CREATE - Toolbar Create Function
CIC_TOOLBAR_EV_CONFIG_MOD - Toolbar Configuration Module
CIC_TOOLBAR_SUBSCRIBE - Toolbar Event Subscription Function
CIC_USERS_WITH_PROFILES - Get Customer Interaction Center WinClient Profile
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