SAP CRMD_ESCAL_REC table - Response Time Profile - Service Agreement details in SAP


SAP CRMD_ESCAL_REC table summary

Object Name: CRMD_ESCAL_REC
Dictionary Type: Transparent table
Description: Response Time Profile - Service Agreement


Field list for CRMD_ESCAL_REC table on an S/4 SAP system

Details
CRMD_ESCAL_REC-CLIENT table field - Client

Description: Client
Field Name: CLIENT
Data Element: MANDT
Data Type: CLNT
length (Dec): 3(0)
Check table: T000
Conversion Routine:
Domain Name: MANDT
MemoryID:
AppClass: SAP
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_ESCAL table field - Response Profile

Description: Response Profile
Field Name: SRV_ESCAL
Data Element: CRMT_SRV_ESCAL
Data Type: CHAR
length (Dec): 10(0)
Check table: CRMD_ESCAL
Conversion Routine:
Domain Name: CRM_SRV_ESCAL
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_CATEGORY table field - Activity Category (Communication Type)

Description: Activity Category (Communication Type)
Field Name: SRV_CATEGORY
Data Element: CRMT_ACTIVITY_CATEGORY
Data Type: CHAR
length (Dec): 3(0)
Check table: CRMC_ACT_CATEGOR
Conversion Routine:
Domain Name: CRM_ACTIVITY_CATEGORY
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_PRIORITY table field - Activity Priority

Description: Activity Priority
Field Name: SRV_PRIORITY
Data Element: CRMT_PRIORITY
Data Type: NUMC
length (Dec): 1(0)
Check table: SCPRIO
Conversion Routine:
Domain Name: SC_PRIO
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_KATALOGART table field - Catalog

Description: Catalog
Field Name: SRV_KATALOGART
Data Element: COMT_CATALOG
Data Type: CHAR
length (Dec): 2(0)
Check table: CRMC_TQ15
Conversion Routine:
Domain Name: COM_CATALOG
MemoryID: QKT
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_CODEGRUPPE table field - Code Group

Description: Code Group
Field Name: SRV_CODEGRUPPE
Data Element: CRM_QCODEGRP
Data Type: CHAR
length (Dec): 8(0)
Check table: CRMC_QPGR
Conversion Routine:
Domain Name: CRM_QCODEGRP
MemoryID: CGP
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_CODE table field - Code

Description: Code
Field Name: SRV_CODE
Data Element: CRM_QCODE
Data Type: CHAR
length (Dec): 4(0)
Check table: CRMC_QPCD
Conversion Routine:
Domain Name: CRM_QCODE
MemoryID:
AppClass: QSS
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_DURA1 table field - Duration of First Response

Description: Duration of First Response
Field Name: SRV_DURA1
Data Element: CRMT_SRV_DURA1
Data Type: DEC
length (Dec): 13(0)
Check table:
Conversion Routine:
Domain Name: TIMEDURA
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_UNIT1 table field - Default Value for Time Unit

Description: Default Value for Time Unit
Field Name: SRV_UNIT1
Data Element: TIMEUNITDU
Data Type: CHAR
length (Dec): 12(0)
Check table: TIMESYUT
Conversion Routine:
Domain Name: TIMEUNITNA
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_NO_SERWI1 table field - Service Profile Indicator Should Not Be Used

Description: Service Profile Indicator Should Not Be Used
Field Name: SRV_NO_SERWI1
Data Element: CRMT_SRV_NO_SERWI
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: CRM_BOOLEAN
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_DURA2 table field - Duration of Completion

Description: Duration of Completion
Field Name: SRV_DURA2
Data Element: CRMT_SRV_DURA2
Data Type: DEC
length (Dec): 13(0)
Check table:
Conversion Routine:
Domain Name: TIMEDURA
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_UNIT2 table field - Default Value for Time Unit

Description: Default Value for Time Unit
Field Name: SRV_UNIT2
Data Element: TIMEUNITDU
Data Type: CHAR
length (Dec): 12(0)
Check table: TIMESYUT
Conversion Routine:
Domain Name: TIMEUNITNA
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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CRMD_ESCAL_REC-SRV_NO_SERWI2 table field - Service Profile Indicator Should Not Be Used

Description: Service Profile Indicator Should Not Be Used
Field Name: SRV_NO_SERWI2
Data Element: CRMT_SRV_NO_SERWI
Data Type: CHAR
length (Dec): 1(0)
Check table:
Conversion Routine:
Domain Name: CRM_BOOLEAN
MemoryID:
AppClass:
SHLP:
SHLP Field:
ConvExit:

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